95% of our support requests are a result of not reading instructions.
Read the manual before asking for support. (Top Menu > Docs > Manual)
The supported operating systems and versions are the only operating systems that will work with Mailborder.
Install a supported Linux server
Supported Operating Systems
Ubuntu 14.04 LTS Server (64 bit only)
Ubuntu 12.04 LTS Server
Build a server using a supported platform. The Gnome and KDE GUIs should not be installed. Additional packages should not be installed as the Mailborder installer will install all required packages. The newly built server will require Internet connectivity to download the required packages. Mailborder supports both physical and virtual servers and has been tested extensively on VMware vShere (ESXi) v5 and v5.1.
If you are unsure which OS to use, Ubuntu 12.04 LTS is the most tested and stable platform for Mailborder.
If your server is running RHEL6 it must be subscribed on RHN (or satellite) to the following channels:
Base Channel: Red Hat Enterprise Linux Server
Red Hat Common
RHEL Server Optional
Minimum Recommended Hardware (Master)
2+ CPU cores
1024+ MB RAM
40+ GB HDD
Use UTC time (or at least the same time zone) for your Mailborder servers when implementing a Mailborder cluster if the member servers will be in multiple time zones. Failure to do so will result in inaccurate server logging.
DO NOT remove iptables. Mailborder uses this package. Removing this package will cause the server to malfunction.
DO NOT install third party utilities such as webmin. These utilities can change file permissions or other settings on a Mailborder server and thus cause the server to malfunction. Use of such tools will invalidate any support contracts for your Mailborder server.
You should install Mailborder Master servers with a free Community Edition license before purchasing a paid license in the Mailborder store. This will ensure that the license will work with your MAC address.
Ensure that your hostname is set correctly in /etc/hostname or /etc/sysconfig/network prior to installing Mailborder. FQDN's should be used as hostnames. Example: this.host.com. Some providers such as Rackspace use short hostnames. Be sure to change it and reboot before installing Mailborder.
It is possible to change the IP address of the Mailborder server at a later date. Therefore, you can install the Mailborder server in a lab environment and move it when ready for production.
If the server is using openvz with a VENET adaptor, it may not have a MAC address. In this case add a second adaptor using VETH. Make sure that the default route remains on the VENET adaptor. The secondary VETH adaptor does not need to be used. It just needs to exist.
Record the MAC address
From the command line of the server, obtain the MAC address by executing ifconfig command.
User information submitted on this site is strictly guarded and not shared with third parties. While transaction information from sales is recorded, credit card information is not stored on Mailborder servers. For a complete overview review Website Terms and Conditions of Use.